Terms & Conditions

Welcome to Betway, a world-class provider of online sports betting and casino.

Note:  To help you navigate these terms we’ve added some notes in plain  English. These are not legally binding, but everything else on this page  is.

These Terms and Conditions apply to customers  (“Customer/s” “You”) who use any of the products, Apps, Websites offered  by, or register an account (collectively referred to as “Our Services”)  with any brands managed by, Betway Limited (“Betway”, “Us / We / Our”).

To use Our Services, You must create an account and deposit. 

In addition to this document, Our Terms and Conditions (“Terms”) include the following documents:

By  selecting the “I am of legal age to gamble and I accept the Terms and  Conditions and Privacy Policy.” box when You create an account with  Betway, You are agreeing that You have read and understood these Terms  and You acknowledge that You shall be bound by these Terms.

If You  have any questions about these Terms You should contact Customer  Support before proceeding. If You do not agree to any of these Terms,  You should not use Our Services.

Note: If you play or bet with  Betway, these terms and associated documents apply to you. Please ask  us if you don’t understand anything.

1. About Betway

1.1 Betway

Betway  is a brand managed by Betway Limited (C39710), a Maltese company whose  registered address is: 9 Empire Stadium Street, Gzira, GZR 1300, Malta.

When You register, You are creating an account with Betway Limited. These Terms are held with Betway Limited. 

1.2 Acceptance

By  accepting these Terms, You are fully aware that there is a risk of  losing money when gambling and You are responsible for any such loss.  You agree that Your use of Our Services is at Your sole option,  discretion and risk. In relation to Your losses, You shall have no  claims whatsoever against Betway or any partner, or respective  directors, officers or employees.

1.3 Your Funds

All  Customer Funds are held by Betway in a segregated Customers' Funds bank  account, which is free of claims of third parties and exempt from  execution as well as separate from the company funds. 

Note:  Betway is a company based in Malta. We protect any money you deposit in  your account, and keep it separate from the money we use to run our  business.

2. Jurisdiction

2.1 Licence and Regulatory Authority

Betway is licensed to provide gambling services and products to You by Malta Gaming Authority (MGA). You can view our licence here.

Note:  Betway is committed to giving you a fair, safe, and fun place to  gamble. To do this we follow a lot of local laws and hold a lot of  licences.

2.2 Restrictions

You may not use Our Services if You reside or are physically located in the following jurisdictions: Afghanistan, Angola, Argentina, Australia and its outlying territories, Belarus, Belgium, Belize, Bosnia and  Herzegovina, British Virgin Islands, Bulgaria, Cameroon, China, Colombia, Congo, Cuba, Curacao, Czech Republic, Denmark, El Salvador, Estonia, Eswatini (formerly Swaziland), Ethiopia, France and its outlying territories, Germany, Ghana, Greece, Greenland, Haiti, Hong Kong, Hungary, Iran, Iraq, Israel, Italy, Kazakhstan, Kenya, Lao People's Democratic Republic, Liberia, Lithuania, Macao/ Macau, Malawi, Malaysia, Mexico, Mozambique, Myanmar, Netherlands, Nigeria, North Korea, North Macedonia, Ontario – Canada, Palestine, Papua New Guinea, Paraguay, Philippines, Poland, Portugal, Romania, Russia, Rwanda, Serbia, The Seychelles, Singapore, Slovakia, Slovenia, South Africa, South Sudan, Spain, Sudan, Suriname, Svalbard and Jan Mayen Islands, Sweden, Switzerland, Syria, Taiwan, Tanzania, Thailand, Trinidad  & Tobago, Turkey, Uganda, Ukraine, United Kingdom, USA and its outlying territories, Vanuatu, Vatican City State (Holy See), Venezuela, Vietnam, Yemen or Zambia.

Any accounts created or used in those jurisdictions will be closed, all wagers placed from these jurisdictions will be voided.

Note: We only offer our services to customers where it is legal to gamble. However,  it is your responsibility to understand the laws in Your jurisdiction  and satisfy yourself that you agree that it is legal to gamble in Your  jurisdiction. By accepting these Terms and using Our Services, you  confirm that you have carried out the relevant checks and satisfied  yourself that it is legal to gamble in Your jurisdiction.

3. Creating an Account

3.1 Verification 

You  must be at least 18 years of age, and above the legal age for gambling  in the jurisdiction in which you reside in, to use Our Services.  Underage gambling is a criminal offence.

We are required to verify  all of Our customers’ identities to comply with the requirements of Our  licences, Our responsibility to prevent underage gambling and to  prevent crime. 

At registration, You are required to enter Your  personal details, such as name, address, and date of birth. All Your  data is used and protected as described in Our Privacy Policy. 

We  will do Our best to automatically verify Your details based on the  information You submit during the registration process. If We cannot do  so You will be required to provide valid identification documents  proving Your identity, age and address. Acceptable identification  documents include, but are not limited to:

1. copy of a valid photographic identification document, such as a passport or driver’s licence; and

2.  copy of a recent utility bill confirming residence, such as an  electricity bill, telephone bill etc. (important: the utility bill must  not be older than 6 months); and

3. copy of a recent credit card /  debit card / bank account statement (note: the account statement must  relate to a financial method used and must not be older than 6 months).

If  Your details cannot be verified based on the documents provided, You  must provide additional information until We are able to successfully  verify Your identity. If We cannot complete verification, We will  terminate Your account. 

To ensure the information we hold on you are always up to date, We may, from time to time, reperform Our verification checks. 

Note:  We’re committed to providing a safe place for adults to gamble. To do  this we verify the identity of our customers. In most cases, this can be  done automatically, but sometimes we might have to ask you for more  info.

3.2 Eligible Customers

Employees of Betway, its  licensees, distributors, wholesalers, subsidiaries, advertising,  promotion or other agencies, media partners, retailers and members of  the immediate families of each are not eligible to participate in games  or betting with Us.

4. Your Account

4.1 Single Account

You  may only register and operate a single account. If You hold more than  one account We reserve the right to suspend additional accounts until  all the account details and balances (belonging to You) are  consolidated. Once completed, all other accounts will be terminated  leaving a single account.

4.2 Accuracy

You are required to  keep Your personal details up to date at all times. If You change Your  address, e-mail, phone number, form of payment or any other contact or  personal information, please contact Customer Service in order to update Your account information. 

Updating or adding additional payment details for the purpose of a withdrawal may only be done by contacting Customer Service.

4.3 Username and Password

The account registration process requires You to create a username and a password. We  encourage all customers to set strong passwords, such as using a mixture  of lower case and upper case letters, numbers, and special characters.  It is Your responsibility to keep Your password secret. You must not  share Your password with anyone, and Betway will never ask You to reveal  Your password. Any actions carried out through Your account will stand  if Your user name and password have been entered correctly. 

We reserve the right to terminate/suspend your account if You create an account with a username that is sexually explicit or offensive, this includes but is not limited to expressions of bigotry, racism, hatred or profanity

4.4 Verification of Bank Details

If  You use a credit/debit card and/or a financial/bank account for  transactions at Betway, the account/cardholder’s name must be the same  as the name You used when registering a Betway account.

Should the  name You registered on the Betway account and the name that appears on  Your credit/debit card and/or financial/bank account differ in any way,  we reserve the right to suspend Your account. Should Your account be  suspended, We recommend You contact Customer Service for details regarding Our verification process.

Note:  Betway accounts are for personal use, so we require that your account  and form of payment be in your real name and only used by you.

4.5 Inactive / Dormant Accounts

Betway will consider an account to be inactive after a period of 12 months after the last account login.

An  administration fee of 5.00 Euros will be deducted from an inactive  account on a monthly basis until such a time as the account is no longer  in credit or has become active once again. The first fee will be  charged at the end of the 12th month after the last account login was  recorded. You will be contacted prior to this happening. 

Note:  If you don’t log in for over a year, your account will be charged a  monthly fee. Don’t worry, we’ll send you a few reminders before that  happens.

5. Payment Details / Withdrawals

5.1 Withdrawing your funds

You  may withdraw your cash balance at any time, subject to the minimum  withdrawals in section 5.4. However, You will need to meet wagering  requirements before withdrawing any bonus or winnings associated with  it. See section 6.2 for more information on wagering requirements.

Our  aim is to process and pay your withdrawal as quickly as possible. In  doing so, we will take into account any pre withdrawal restrictions that  may apply and will also adhere to the requirements of the Financial  Action Task Force on Money Laundering.

Where relevant, and as far  as possible, your withdrawal will be paid back via the means with which  you have deposited. In the event that we cannot process your withdrawal  in this manner, you will be paid via the payment method of your choice.  Withdrawals may reflect as a single payment or in increments, depending  on the payment option and withdrawal rules/requirements.

Please  note: we may need to take additional security measures to ensure that  you are the rightful recipient of the funds. In these instances, copies  of identification documents may be required before payment can be made.  These measures are in place to prevent fraud and protect your money and  may result in a slight delay. We apologise for any inconvenience this  may cause.

Your withdrawal will only be sent to our processing  department after the pending withdrawal period has elapsed. The pending  withdrawal period, of up to 72 hours, may vary at weekends.

5.2 Identification Checks

Betway  must successfully verify Your identity as described in Section 3. If  You have not been fully verified within a suitable timeframe, Your  account may be restricted.

5.3 Credit Checks

Betway  reserves the right to run credit checks on all cardholders with third  party credit agencies on the basis of the information provided on  registration.

5.4 Minimum Withdrawals

Betway incurs fees  when payments are processed. To cover our fees, we apply a minimum  withdrawal amount of 10 EUR/USD/CAD (or currency equivalent). All  withdrawals (wherever possible) will be processed back to the same  payment method used to make a deposit on the account.

Payment  charges may be incurred. Please contact Customer Support if You have any  questions about Your withdrawal or associated fees. 

Note:  The minimum withdrawal is 10 EUR. You can check your balance, and the  status of any bonuses, in the My Account section when you are logged in.

5.5 Inter-Account Transfers

The transfer of funds between individual accounts is strictly prohibited.

5.6 Credit

Participation on credit is prohibited at Betway.

5.7 Financial Institution 

5.7.1 Interest

Betway  is not a financial institution and thus any deposits made into Your  account are not due any interest payments on the deposit(s) whatsoever.

 5.7.2 No legal or tax advice

Betway  does not provide advice regarding tax and/or legal matters. Customers  who wish to obtain advice regarding tax and legal matters are advised to  contact appropriate advisors.

You are solely responsible for any applicable taxes on any prizes and/or winnings that You collect from Betway.

Note: We’re not a bank, so we don’t give out tax advice, loans or interest.

6. Bonuses

6.1 Separate Terms and Conditions

We  may, from time to time, offer bonuses, promotions and/or competitions  which are governed by separate terms and conditions. Any bonuses or  special gifts credited to Your account must be used in adherence with  such terms and conditions.

In the event and to the extent of a  conflict between these Terms and the promotion or competition specific  terms and conditions, the promotion or competition specific terms and  conditions shall prevail.

6.2 Withdrawals of Promotional Offers

If  You accept a Promotion Offer that includes a wagering requirement, You  will have to meet the wagering requirement of the offer before  withdrawing your bonus balance. 

You can withdraw your deposited  cash at any time. Should You wish to withdraw Your cash balance prior to  completing wagering requirements You may do so by contacting Customer  Support. Please note You will be required to forfeit your bonus balance,  should You wish to withdraw Your deposited funds before the Promotional  Offer terms are met. Please carefully review the terms and conditions  of any Promotional Offers You accept.

6.3 Withdrawal Limits on Free Promotional Offers

Unless  specifically stated otherwise in the applicable terms of a promotion,  if you are granted a bonus without having to deposit, Betway may limit  the amount that you can withdraw in relation to that bonus (being both  the bonus and the winnings associated with it) to $/€50. This limit  applies to all Free Tickets, Free Bonuses, Free Bets and Free Casino  Spins granted without requiring a deposit.

6.4 Free Bets

Customers  will obtain the full value of any free sports bets which have been  credited and placed, except where an account is closed due to violation  of section 7.1.

6.5 Right to Rescind

Betway reserves the  right to withdraw any Promotional Offer at any time, subject to the  Promotional Offer having a specific eligibility period. 

6.6 Eligibility

All  Betway offers are intended for recreational customers and Betway may,  in Our sole discretion, limit the eligibility of customers to  participate in any given promotion. We reserve the right to withdraw the  availability of any offer or all offers to any customer.

In  addition to the specific requirements of any Promotional Offer, all  offers are limited to one person, family household address, e-mail  address, telephone number, same payment account number (e.g. debit or  credit card, etc.) and shared computer, e.g. public library or  workplace. 

Note: We offer lots of great promotions and  competitions for our customers. Make sure you read the promo terms and  check that the contact details you provide us are accurate so you don’t  miss out on any rewards. If you don’t understand anything, please ask  before playing.

7. Acceptable Use

7.1 Acceptable use of Our Services

You  may use Our Services for lawful purposes only. You will cooperate fully  with any Betway investigation into activity as detailed below.

You may not use Our Services:

1.  for any illegal activity or transaction (for example money laundering,  funding of terrorism, identity theft, or payment fraud) under the laws  of any jurisdiction that applies to You;

2. to unlawfully obtain winnings;

3.  if You provide incorrect or misleading information regarding Your  identity, age or location, or refuse to provide information requested by  Betway;

4. if You use more than one active account at Betway; 

5.  if the identity of the person who has registered a Betway account does  not match the identity of the financial/bank account and/or the  credit/debit card(s) linked to that account, as described in section  4.4;

6. if You have allowed (intentionally or unintentionally) someone else to use Your Betway account;

7.  if You have placed bets or wagers in a coordinated manner with other  Customer(s) involving the same (or materially the same) selections to  minimise losses. Betway is for sole use on an individual basis and for  personal entertainment only;

8. if Betway has received a  “chargeback” and/or "return" notifications via Your bank or a deposit  mechanism used on Your account;

9. if You collude, cheat, or engage in any activity which is a threat to the integrity of sports;

10. if You undertake any kind of fraudulent activity, such as identity theft;

11.  if it is determined by Betway that You have employed or made use of a  system (including machines, computers, software or other automated  systems such as bots etc) designed specifically to defeat the gambling  systems;

Note: We are committed to offering our customers a fair, safe place to gamble. We don’t tolerate illegal activity or cheating.

7.2 Account Suspension and Termination

7.2.1 Investigation and Suspension

In  the case that We suspect a customer has violated these Terms, or  engaged in any activity described in 7.1 Betway reserves the right to  suspend Your account without notification, and Your account will remain  suspended until the matter has been fully investigated. You agree to  cooperate fully with any Betway investigation into such activity.

7.2.2 Termination

Should  Our investigation result in knowledge that You have violated these  Terms, or engaged in any activity described in 7.1, We reserve the right  to restrict or close Your account. In these instances, We will withhold  the balance on Your account, up to the amount of any loss or fees  incurred by Betway. Cases of Underage Gambling will be dealt with as  described in section 3.1.

If you have engaged in illegal activity,  Betway is under no obligation to refund to You any money that may be in  Your account. In addition, Betway shall inform the relevant  authorities, relevant regulatory body, sports governing bodies, other  online service providers, banks, credit card companies, electronic  payment providers or other financial institution of Your identity and of  any suspected unlawful, fraudulent or improper activity. You will not  be allowed to open any future accounts with Us.

7.2.3 Closure by Us for convenience

In  addition to Our other rights of closure above, We may close Your  account at any time and for any reason by giving You no less than  fourteen (14) day’s written notice (by email to the address on Your  account). You should withdraw the balance of Your account as soon as  possible after we give you notice. 

Your account may be limited or suspended during the notice period.

7.3 Account restrictions

7.3.1 Promotional restrictions

We reserve the right to withdraw the availability of any offer or all offers to any customer as described in Section 6.5.

In  addition, if You violate these Terms, the General Bonus Account Terms  or the Terms of a Promotional Offer, We reserve the right to void Your  bonus and any winnings associated with that bonus.

If You violate any of the terms referenced above, You may also be deemed ineligible for future promotions.

7.3.2 Other restrictions

Betway  actively manages financial liabilities and risk on events and markets.  Liability and exposure controls can be applied across betting markets  and or across individual accounts to manage those liabilities. Betway  monitors accounts as described in the Privacy Policy. Should Your  activity stand out from what Betway considers to be usual and expected  behaviour, or fits into certain known patterns that denotes potential  exposure and liability concerns, We may exclude You from certain  promotions or from placing certain bets. Examples of unusual betting  behaviour can be, though is not limited to:

  • larger than expected bets appearing on a very specific outcome, for example a correct set score in an ITF Tennis match;
  • a bet being placed by a customer who may be privy to information regarding the potential outcome of an event;
  • a customer changing their established betting pattern;
  • an alert from a sport’s governing body or monitoring agency; and
  • a large number of bets placed in a short time period on one specific outcome.

7.3.3 Advantage Play

We  offer our valued customers promotions and bonuses to reward them. To  enable us to continue offering these promotions, we have a zero-tolerance policy on activity which is designed to take advantage of our  offers in violation of these terms. If any bonus related advantage play  occurs, we reserve the right to stop any further bonuses, promotions  and/or offers and remove the bonus balance from these and/or linked  accounts.

Examples of advantage play include:

1. Using more  than one account to claim multiple bonuses and/or colluding with other  customers for the purpose of gaining an unfair advantage.
2. Two tier  betting (where large bets are placed on high variance outcomes, before  switching to normal variance outcomes to clear wagering requirements)
3. Multiple account strategy / proxy account strategy
4. Bonus stacking (where multiple deposits to claim multiple bonuses, before original bonus wagering requirements are met)
5. Using a VPN or masking IP address
6.  Decreasing your stake amount by 60% or more after a large win (5x value  of your last deposit or more) for the purpose of clearing wagering  requirements while a bonus is still active. E.g. Winning $/€100 on any  spin including a double up and reducing your stake amount to $/€40 or  less.
7. Moving from a low weighted game (25% wagering contribution  or less) to a higher weighted contribution game (70% or more) after  large wins for the purpose of clearing wagering requirements. For  example, but not limited to placing bets on roulette and then after a  win moving your game play to slots to clear wagering.
8. Where bonus  funds are used by the customer to progress through the bonus  stages/collectable features (i.e. collecting 9 out of 10 symbols to  reach a bonus feature) and then return to the final stage to complete  the collection feature with cash only bets, with the aim of returning  associated winnings in cash only once bonus funds have been forfeited,  lost or wagering requirements have been met.
9. You place at least  one bet on any game that has a weighting of 20% or less towards  wagering, the resulting win is 100% more than the corresponding stake  and you move your original stake and winnings to a game weighted at 100%  in order to meet wagering requirements.
10. If you have arrived from a website which promotes gambling in a manner in violation of these terms.
11.  Using a Welcome bonus, Free Bet, Bonus, enhanced payment, our Cash Out  feature or any other offer/promotion which results in guaranteed  customer returns and/or profits with no or only minimal risk regardless  of the outcome.

8. Privacy Policy

8.1 Our Policy

Betway  is committed to protecting and respecting Your privacy and complies  with all applicable data protection and privacy laws. For more  information on how and why We process Your data, please review Our Privacy Policy.

8.2 Publicity

If  We want to use Your details for any promotional activity outside of  Betway or Our Services, You agree to being contacted and asked to  consent to Your details being used without additional compensation,  except where prohibited by law.

9. Responsible Gambling

9.1 Our Policy 

Betway  is committed to offering its Customers a fun and friendly online  gambling experience, whilst also recognising that gambling can cause  problems for a minority of individuals. For this reason, We actively  promote responsible gambling and encourage Customers to make use of a  variety of responsible gambling tools and features so as to better  manage their account. Please refer to Our Responsible Gambling Policy for full details.

Note:  We want all customers to “Bet the Responsible Way”. If you have any  questions about the tools we offer or just want more information, please  get in touch with customer support.

10. Support and Complaints

10.1 Support

Customer Support is available if You experience any difficulties. Customer Support can be reached by e-mail on: [email protected]

10.2 Customer Complaints

We  will always do Our best to resolve any issues You have with Our  service. Unfortunately, sometimes this is not possible via the standard  Customer Support process. If You are unhappy with some aspect of Our  service, You can raise a formal complaint. Customer complaints/claims of  any nature must be submitted within 6 months of the issue occurring.

To  ensure Your complaint/claim is dealt with promptly, please submit Your  complaint to the following email address. You will be sent a copy of Our  Complaints Process when You contact the below email address, or  alternatively You can request a copy at any time by contacting Customer  Support. 

  • E-mail: [email protected]
  • Post: Betway Limited, PO Box 29, Malta Post, Gzira, GZR-1300, MALTA

To ensure Your complaint is dealt with promptly, please include the following information:

1. Your username/account number

2. Your registered First Name and Surname

3. A detailed explanation of the complaint/claim

4. Specific dates and times associated with the complaint/claim (if applicable)

Upon  receipt, best efforts will be made to resolve any reported matter  promptly and, at a maximum, within 10 days from the date on which the  complaint is received. In certain cases, and based on valid reasons, we  may need to extend this to a further 10 days, in which case we will  inform you accordingly. If for some reason You are not satisfied with  the resolution of Your complaint, You may refer the matter to one of Our  ADR entities.

Should You ever suspect that a Customer is  colluding with another Customer or cheating in any way, please notify  Betway via the means of communication listed in the above Customer  Complaints section.

Note: We take customer satisfaction  extremely seriously, so we have an independent team who will investigate  any issues you feel hasn’t been resolved to your satisfaction.

10.3 Alternative Dispute Resolution (ADR)

If,  after completing the complaints process, We have not been able to reach  an agreement, You may refer the matter to Our named ADR entity or,  alternatively, You can refer the matter via the European Commission’s  Online Dispute Resolution (ODR) Platform, who will then forward it on to  the relevant ADR entity.

An ADR entity will act as an impartial adjudicator on disputes that arise between Betway and a customer only when:

1. the Customer has been through Betway’s own internal customer complaint procedure; and

2. a deadlock regarding the resolution exists.

The ADR entity available to You is:

  • eCOGRA

ADRs  are free of charge and the ruling reached by the ADR entity will be  considered final by both Betway and the Customer, subject to full  representation being given to all parties involved.

Click here for more information about eCOGRA’s dispute resolution service and to complete the eCOGRA Dispute Form.

Click here for more information about the ODR Platform’s services and to complete the ODR Complaint Form.

Click here for more information about the MGA’s online gaming support service and to complete the MGA Complaint Form.

Note: If we can’t come to an agreed resolution to your formal complaint, it  can be reviewed by an independent third-party dispute resolution service  free of charge.

11. Games and Interruptions in Play

11.1 No warranties

Subject  to your statutory rights as referred to in clause 13.2 below, the  Service and the Software are provided on an “as is” basis and We do not  promise that the Services or Software will be available uninterrupted  and in a fully operating condition at all times. Access to the Services  and/or Software may be suspended temporarily and without notice in the  case of system failure, maintenance or repair or for reasons reasonably  beyond our control.

11.2 Malfunctions

We shall not be  liable for computer malfunctions, failure of telecommunications service  or Internet connections nor attempts by You to Participate in games by  methods, means or ways not intended by Us.

In the event of a  malfunction in a Game, Service or any of the related systems, or due to  any other error, all wagers placed during such period are void and will  be refunded. Funds obtained from a malfunctioning Game or Service shall  be void, as well as any subsequent game rounds or Services with said  funds, regardless of what Games or Services are played using such funds.  If You are, as a result of such malfunction or error, credited with  funds resulting in any overpayment or over-crediting to Your account, it  is Your responsibility to promptly inform Betway. Betway reserves the  right, upon becoming aware of any erroneous crediting, or payment of  funds, to adjust Your account to recover any such funds.

In the  event of a system malfunction, all unconfirmed bets are void. We are not  liable to You for any loss that You may incur as a result of such  suspension or delay.

Note: We work hard to bring you lots of top-quality services and games. If anything breaks, we will fix it as  quickly as possible, and will do our best to make sure you are not  negatively affected.

11.3 Final Decision

In the event  of a discrepancy between the result showing on Your software and the  Betway server software, the result showing on the Betway server software  shall be the official and governing result.

11.4 Latency

You  may be at a disadvantage in peer-to-peer gaming, whilst playing against  other customers as a result of technical issues, such as slower network  speeds or slower end user device performance.

Live television and  other broadcasts which are provided to You as part of any Betway  offering may be delayed, which will lead to others processing more  up-to-date information in relation to such broadcasts.

11.5 Reported Faults

Although  We shall take all reasonable measures to ensure that the Services are  not faulty, We cannot guarantee that the Service will never be faulty,  but We will investigate and, where possible, correct reported faults as  soon as We reasonably can. If a fault occurs, You should report the  fault by e-mail or in writing to Our Customer Service centre.

Note: If you see anything wrong with the Website or Apps, please let us know by contacting our 24/7 Customer Support.

11.6 Service Suspension

We  may temporarily suspend the whole or any part of the Service for any  reason at Our sole discretion. We may, but shall not be obliged to, give  You as much notice as is reasonably practicable of such suspension. We  will restore the Service, as soon as is reasonably practicable, after  such temporary suspension.

11.7 Change

Betway reserves the  right to suspend, modify or remove or add content to the Website (other  than these Terms) or its Software at its sole discretion with immediate  effect and without notice. Subject to your statutory rights as referred  to in clause 13.2 below, We shall not be liable to You for any loss  suffered as a result of any changes made or for any modification or  suspension of or discontinuance of the Software or Services.

12. Intellectual Property

12.1 Intellectual property 

Intellectual  property means trademarks and trade names, whether registered or not,  including trade mark applications and registered trademarks, with the  goodwill which attaches in such trade names and trademarks, domain  names, getup, trade dress and trading style, including without  limitation as presented in Websites; domain name registrations and any  variations thereof now and in the future; any copyright in the getup,  trade dress or trading style, any right or licence under copyright to  use such getup, trade dress or trading style, any software code,  architecture of software, look and feel of software, or any other  intellectual property, owned by or licensed to Us, in each case in any  part of the world.

12.2 Your agreement

You acknowledge and  agree that all right, title and interest in the Intellectual Property  is Our absolute property or duly licensed to Us. Any use of the  Intellectual Property without Our prior written consent is not  permitted. You agree not to (and agree not to assist or facilitate any  third party to) copy, reproduce, transmit, publish, display, distribute,  commercially exploit, or tamper with the Intellectual Property in any  manner whatsoever.

You acknowledge and agree that the material and  content contained within the Website is made available for Your  personal, non-commercial use only. Any other use of such material and  content is strictly prohibited.

We hereby grant You a licence to  use Our Services, subject to these Terms. All rights on Our Services are  reserved, and You may use Our Services only as licensed to You.

Note: We build great products & content for your personal use and enjoyment, but they are still our property.

13. Liability

13.1 Your promise to pay

You  agree that you will be responsible for any losses, expenses or other  costs incurred by Us without limitation as a result of any breach by you  of these Terms and Conditions.

13.2 Limitation of Liability

Nothing in these Terms and Conditions excludes liability for:

1. death or personal injury; 

2. fraud (including fraudulent misrepresentation); or 

3. statutory rights.

You have certain rights under law. These include: 

1. that We will provide services with reasonable care and skill; and 

2.  that You will have a right to repair or compensation for damage to Your  device or other digital content caused by any digital content We  provide to You. 

You have certain legal remedies if We breach any  of these rights which may apply irrespective of these Terms and  Conditions. Nothing in these Terms and Conditions is intended to affect  these legal rights or other rights to which You may also be entitled. 

The  total liability of Our directors, officers, employees, shareholders,  agents and affiliates, Our ultimate parent and parent companies and any  of Our subsidiaries to You in contract, tort, negligence or otherwise,  for any loss or damage howsoever arising from any cause, whether direct  or indirect, or for any amounts (even where We have been notified by You  of the possibility of such loss or damage) shall not exceed the value  of the bets and/or wagers You placed via Your account in respect of the  relevant bet/wager or product that gave rise to the relevant liability.  Betway also shall accept no liability for any damages or losses which  are deemed or alleged to have arisen out of or in connection with 

1. delays or interruptions in operation or transmission, loss or corruption of data

2. communication or lines failure

3. any person’s misuse of the Software, its content

4. or any errors or omissions in the Website’s content. 

13.3 Force Majeure

Betway  shall not be liable or responsible for any failure to perform, or delay  in performance of, any of Our obligations under the gaming contract  that is caused by events outside Our reasonable control.

Note: We're not liable for various things that are outside of our control.

13.4 Links

Betway  shall not be liable in contract, tort, negligence, or otherwise, for  any loss or damage arising from or in any way connected with Your use of  any link contained on the Website. We are not responsible for the  content contained on any Internet site linked to or from Our Services.

13.5 Viruses

Although  We shall take all reasonable measures to ensure that the Software and  files are free from computer viruses We cannot and do not guarantee that  the Software and files are free of such problems. It is Your  responsibility to protect Your systems and have in place the ability to  reinstall any data or programs lost due to a virus.

14. These Terms

14.1 Updates

Betway  reserves the right to amend these Terms and Conditions, or to implement  or amend any procedures, at any time. In the case that We make a  material change, We will notify You via a pop-up on the Website or  another communication method. 

14.2 No agency

Nothing in  these Terms shall be construed as creating any agency, partnership,  trust arrangement, fiduciary relationship or any other form of joint  enterprise between You and Us.

14.3 Severability

If any of  the Terms are determined by any competent authority to be invalid,  unlawful or unenforceable to any extent, such term, condition or  provision will to that extent be severed from the remaining terms,  conditions and provisions which will continue to be valid to the fullest  extent permitted by law. In such cases, the part deemed invalid or  unenforceable shall be amended in a manner consistent with the  applicable law to reflect, as closely as possible, Betway’s original  intent.

14.4 Explanation of Terms and Conditions

We consider these Terms to be fair. Should You need any advice regarding these or any other part of Our service, please contact Customer Service.

Please note that all correspondence and telephone calls may be recorded.

14.5 Assignment

These Terms are personal to You, and You may not sell or otherwise assign or  transfer any claim arising out of your use of Our Services without Our  prior written consent. We reserve the right to assign, transfer or delegate any of Our rights and obligations hereunder to any third party without notice to You.

14.6 Place of Performance

The place of performance of the Services is Malta. Betway is a Maltese registered company, and our Services are offered from Malta.

14.7 Governing Law and Jurisdiction

We try and resolve any disagreements quickly and efficiently. If, however, You wish to bring proceedings against Us, you must do so in Malta. These Terms and Conditions and the relationship between You and Us shall be governed by, and interpreted in accordance with, the laws of Malta. Maltese courts have exclusive jurisdiction. 

Last updated: 07/09/2023. Version 1.4.7